FAQ

1. What is a dough sheeter, and why do I need one?

A dough sheeter is a machine designed to roll out dough evenly and efficiently, saving time and ensuring consistency. It’s perfect for home use, bakeries, pizzerias, and pastry shops, making dough preparation faster and more precise.

2. What types of dough can I use with a dough sheeter?

Our dough sheeters work great with various types of dough, including:

✅Pastry dough (croissants, puff pastry)

✅Pizza dough

✅Bread dough and prosphora dough (special holy bread of the Orthodox Church)

✅Fondant and pasta dough

✅Empanada dough

✅For dumplings and khinkali

✅For hard dough, including chilled

For gingerbread and cookies (sticky and delicate dough may require special mats, film or parchment paper to prevent the dough from sticking to the machine rollers)

3. What is the difference between a manual and an automatic dough sheeter?

✅Manual Dough Sheeter: Requires manual operation, but does not require electricity. The rollers rotate by hand quite easily, without much effort. Check out our many customer videos

✅Automatic Dough Sheeter: Uses an electric motor to roll out dough easily and quickly, ideal for high-volume kitchens. You always have both hands free to hold or guide the dough

4. How do I choose the right dough sheeter for my needs?

Consider the following:
✅ Production volume - How heavy are your dough pieces and the production volume. Our automatic machines are designed to work with pieces that weigh no more than 1.5 kg. If you need to roll out large volumes of dough, you should divide them into parts no more than 1.5 kg each at a time, otherwise the motor power may not be enough to roll out heavier pieces!
✅ Available space - Our dough rolling machines are great for small kitchens, they are almost unique in their kind. They are perfect for both home use and for mini bakeries or small businesses. To choose a model, pay attention to their overall dimensions and compare with how much space you have on your table.
✅ Dough type - Almost any type of dough, but keep in mind that one time is not enough to roll out the dough. You need to pass the dough through the dough rolling machine several times, usually at least 4-5 times. You gradually reduce the thickness to the desired one by rolling the dough in different positions of the handle several times until you reach the thickness you need.

Need help? Contact us for personalized recommendations!

5. Are your dough sheeters easy to clean and maintain?

Yes! Our machines are easy to clean. Some models have removable trays for quick maintenance. Since the work surface is made of stainless steel, you can wipe the rollers and surface with any detergents and disinfectants without fear of damaging the surface. However, keep in mind that hard or sharp scrapers, as well as their abrasive surface, can scratch stainless steel. Keep this in mind when choosing a sponge or cloth for cleaning and wiping the surface. Although the machine rollers are not removable, the large gap between the rollers opens access for wiping the rollers manually. (To do this, set the handle to the maximum position of the small ones). It is not allowed to wash any machine in running water.

6. Which voltage should be choosen?

The required voltage depends on which country you are from.
For example, in the US and Canada it is 110 V standard, and in the EU, UK and Australia it is 220 V. If the dough sheeter does not have choose voltage options, then this machine is universal and can be used both in the US and in Europe
The mains voltage does not affect the power and other characteristics, it is just that the corresponding voltage is used in your country.

7. What kind of plug does the dough sheeter come with?

The dough sheeter comes with a plug that matches the country it is going to, so that our customers can use it immediately after receiving it! That is, for the US and Canada - type, for Europe - type, for Australia - type, for the UK, Ireland - type. Customers from Indonesia, Philippines, Malaysia and other countries can tell us what type of socket is used in their country, and we can include the appropriate adapter in the package!

8. Model with additional removable and replaceable rollers (shafts)! Do you need it?

In our new model, you can purchase the option of additional removable stainless steel shafts (rollers). As a rule, this is necessary for the convenience of rolling out long and thin dough. When rolling out the dough, you can wind the dough on the lower additional removable shaft, then move the shaft up, unwind it from the upper additional shaft, pass it through the shafts of the dough sheeter and wind it again on the lower additional shaft. Then remove it again, change the lower one with the wound dough, installing it back in place on top and so on in a circle!
Additional shafts (rollers) can be purchased both when placing an order and after at any time. However, in case of purchasing shafts after, you will need to pay $ 50 for individual delivery. Therefore, if you want to save money, it is better to order immediately to save on delivery!

9. Do you offer a warranty? 

Yes! All our dough sheeters come with a 1 year warranty against manufacturing defects. We stand behind the quality and provide excellent customer support. We will send you spare parts for free if needed or pay for repairs during the warranty period.

10. Do you provide replacement parts?

Of course! We have a variety of spare parts in stock and we help you find the right components for your sheeter. Many of them can be purchased for example on Amazon with minimal delivery cost to your door. We will help you do this

11. What if I have an issue with my dough sheeter?

Our customer service is here to help! If you have any problems, please contact us via email/phone number/Whatsapp or live chat on the website and we will help you with troubleshooting, repair or replacement.

12. Where do you ship, and how long does delivery take?

We ship worldwide! Shipping times vary depending on customer location, but we aim to ship within 3-7 business days of purchase. We also often have machines available in our US warehouse for expedited shipping. Shipping time from the time of shipment varies depending on all of this and how well the courier service works, as we only ship our packages via trusted courier services such as Fedex, DHL and UPS, so as a rule, the delivery time is from 3 to 7 business days.

13. Do you offer wholesale prices?

Yes! We offer special prices for bulk orders. We also collaborate with bloggers, baking experts and culinary courses. Contact us to discuss discounts on several units or the form of cooperation.

📞 Still have questions? Reach out to our friendly support team—we’re happy to help! 😊